{"id":3394,"date":"2026-04-25T12:44:21","date_gmt":"2026-04-25T12:44:21","guid":{"rendered":"https:\/\/daciadasport.ro\/politica-de-devoluciones\/"},"modified":"2026-07-27T15:16:28","modified_gmt":"2026-07-27T15:16:28","slug":"politica-de-devoluciones","status":"publish","type":"page","link":"https:\/\/staging-01.daciadasport.ro\/es\/politica-de-devoluciones\/","title":{"rendered":"Pol\u00edtica de devoluciones"},"content":{"rendered":"\n<h2 class=\"wp-block-wd-title title wd-5fa11ca3\">POL\u00cdTICA DE DEVOLUCI\u00d3N<\/h2>\n\n<h2 class=\"wp-block-wd-title title wd-ae0845ff\"><br\/>Informaci\u00f3n general<\/h2>\n\n<p class=\"wp-block-paragraph\">La presente Pol\u00edtica de Devoluciones establece las condiciones relativas a la devoluci\u00f3n de los productos adquiridos a trav\u00e9s del sitio web perteneciente a NEODACIADA SPORT SRL.<\/p>\n\n<p class=\"wp-block-paragraph\"><br\/><strong>La Pol\u00edtica se ha redactado de conformidad con:<\/strong><br\/>la Ordenanza de Urgencia del Gobierno n.\u00ba 34\/2014 relativa a los derechos de los consumidores;<br\/>la Ley n.\u00ba 365\/2002 relativa al comercio electr\u00f3nico;<br\/>la legislaci\u00f3n rumana y europea aplicable.<br\/><\/p>\n\n<h2 class=\"wp-block-wd-title title wd-a02ac794\">Datos de la sociedad:<\/h2>\n\n<p class=\"wp-block-paragraph\">NEODACIADA SPORT SRL<br\/>CUI: RO37747960<br\/>Nr. Reg. Com.: J2017003641121<br\/>Domicilio social: Aleea Padi\u0219 nr. 4-6, ap. 21, Cluj-Napoca, distrito de Cluj<br\/>Tel\u00e9fono: <a href=\"tel:0040744350372\">004.0744.350.372<\/a><br\/>Tel\u00e9fono: <a href=\"tel:0040751727956\">004.0751.727.956<\/a><br\/>Correo electr\u00f3nico: <a href=\"mailto:comenzi@daciadasport.ro\" target=\"_blank\" rel=\"noreferrer noopener\">comenzi@daciadasport.ro<\/a><br\/><\/p>\n\n<h2 class=\"wp-block-wd-title title wd-96bc2305\">Derecho legal de desistimiento<\/h2>\n\n<p class=\"wp-block-paragraph\">Las personas f\u00edsicas tienen derecho a desistir del contrato en un plazo de 14 d\u00edas naturales desde la recepci\u00f3n del producto, sin necesidad de alegar ning\u00fan motivo. Para ejercer el derecho de desistimiento, el Cliente debe enviar la solicitud por correo electr\u00f3nico a: <a href=\"mailto:comenzi@neodaciada.ro\" target=\"_blank\" rel=\"noreferrer noopener\">comenzi@neodaciada.ro <\/a>o por tel\u00e9fono al n\u00famero indicado en el sitio web.<br\/><\/p>\n\n<h2 class=\"wp-block-wd-title title wd-b3416a54\">Condiciones generales de devoluci\u00f3n<\/h2>\n\n<p class=\"wp-block-paragraph\">Los productos devueltos deben:<br\/>estar en el mismo estado en que fueron entregados;<br\/>no presentar deterioros;<br\/>no presentar se\u00f1ales excesivas de uso;<br\/>devolverse, en la medida de lo posible, en el embalaje original;<br\/>ir acompa\u00f1ados de los accesorios y documentos correspondientes.<br\/>El Vendedor se reserva el derecho a reducir el importe reembolsado en caso de que el producto devuelto presente:<br\/>ara\u00f1azos;<br\/>golpes;<br\/>deterioros;<br\/>falta de accesorios;<br\/>se\u00f1ales de uso no conformes.<br\/><\/p>\n\n<h2 class=\"wp-block-wd-title title wd-8aa512e1\">Productos que no pueden devolverse<\/h2>\n\n<p class=\"wp-block-paragraph\">No se acepta la devoluci\u00f3n de:<br\/>productos personalizados;<br\/>productos fabricados por encargo;<br\/>productos elaborados conforme a las especificaciones del Cliente;<br\/>productos modificados a petici\u00f3n del Cliente;<br\/>productos que, por motivos de higiene o protecci\u00f3n de la salud, no pueden devolverse una vez retirado el precinto;<br\/>productos utilizados, montados o da\u00f1ados por el Cliente.<br\/><\/p>\n\n<h2 class=\"wp-block-wd-title title wd-8e395647\">Procedimiento de devoluci\u00f3n<\/h2>\n\n<p class=\"wp-block-paragraph\">El procedimiento de devoluci\u00f3n implica los siguientes pasos:<br\/>El Cliente notifica su intenci\u00f3n de devoluci\u00f3n por correo electr\u00f3nico o por tel\u00e9fono.<br\/>El Vendedor confirma la solicitud y env\u00eda las instrucciones de devoluci\u00f3n.<br\/>El Cliente env\u00eda el producto por mensajer\u00eda.<br\/>Tras la recepci\u00f3n y verificaci\u00f3n del producto, el Vendedor confirma la aceptaci\u00f3n de la devoluci\u00f3n.<br\/>Los costes de devoluci\u00f3n corren a cargo del Cliente, salvo en los casos en que:<br\/>el producto sea defectuoso;<br\/>el producto haya sido entregado por error;<br\/>el producto presente no conformidades imputables al Vendedor.<br\/><\/p>\n\n<h2 class=\"wp-block-wd-title title wd-d4cdbb58\">Reembolso de los importes<\/h2>\n\n<p class=\"wp-block-paragraph\">El reembolso de los importes aprobados se realiza mediante:<br\/>transferencia bancaria;<br\/>devoluci\u00f3n a la tarjeta utilizada en el pago,<br\/>en el plazo previsto por la legislaci\u00f3n aplicable.<br\/>El reembolso puede aplazarse hasta:<br\/>la recepci\u00f3n del producto devuelto;<br\/>la presentaci\u00f3n del justificante de env\u00edo.<br\/><\/p>\n\n<h2 class=\"wp-block-wd-title title wd-8d98fedd\">Productos defectuosos o entregados por error<\/h2>\n\n<p class=\"wp-block-paragraph\">En el caso de productos:<br\/>defectuosos;<br\/>da\u00f1ados durante la entrega;<br\/>entregados por error;<br\/>no conformes,<br\/>el Cliente debe notificarlo al Vendedor en un plazo razonable desde la recepci\u00f3n.<br\/>En estos casos, los costes correspondientes a la devoluci\u00f3n y sustituci\u00f3n correr\u00e1n a cargo del Vendedor.<br\/><\/p>\n\n<h2 class=\"wp-block-wd-title title wd-b4d60c4f\">Personas jur\u00eddicas e instituciones<\/h2>\n\n<p class=\"wp-block-paragraph\">Las disposiciones relativas al derecho legal de desistimiento aplicable en el plazo de 14 d\u00edas est\u00e1n destinadas exclusivamente a los consumidores personas f\u00edsicas.<br\/>Para las personas jur\u00eddicas, instituciones p\u00fablicas y otras entidades, las condiciones de devoluci\u00f3n, garant\u00eda y posibles reclamaciones se resuelven conforme a:<br\/>los contratos comerciales;<br\/>las ofertas aceptadas;<br\/>las condiciones acordadas entre las partes;<br\/>la legislaci\u00f3n comercial aplicable.<br\/><\/p>\n\n<h2 class=\"wp-block-wd-title title wd-eb1946f7\">Contacto<\/h2>\n\n<p class=\"wp-block-paragraph\">Para solicitudes relacionadas con las devoluciones:<br\/>Correo electr\u00f3nico: <a href=\"mailto:contact@daciadasport.ro\" target=\"_blank\" rel=\"noreferrer noopener\">contact@daciadasport.ro<\/a><br\/>Tel\u00e9fono: <a href=\"tel:0040744350372\">004.0744.350.372<\/a><br\/>Tel\u00e9fono: <a href=\"tel:0040751727956\">004.0751.727.956<\/a><\/p>\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>La presente Pol\u00edtica de Devoluciones establece las condiciones relativas a la devoluci\u00f3n de los productos adquiridos a trav\u00e9s del sitio<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3394","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.8 (Yoast SEO v28.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Pol\u00edtica de devoluciones - DACIADA SPORT<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pol\u00edtica de devoluciones\" \/>\n<meta property=\"og:description\" content=\"La presente Pol\u00edtica de Devoluciones establece las condiciones relativas a la devoluci\u00f3n de los productos adquiridos a trav\u00e9s del sitio\" \/>\n<meta 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